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Shipping
Methods and Charges
| Payments and Returns | Privacy
and Security
Terms
and Conditions
Hang-a-ma-jigs
is very proud of our products and we have taken cautious
steps to ensure the product's safety standards. The materials
provided are made of lightweight materials for ease of use,
visual satisfaction and minimal injury. The customer assumes
all responsibility for the product and its hardware upon
acceptance of delivery.
Furthermore, please be aware that colors on your computer
screen will vary from the actual product. Although our product
images are high resolution, your computer's screen's color
composition and balance affects how images are seen on screen.
Shipping
Methods and Charges
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At
Hang-a-ma-jigs we do our best to ensure that your order
arrives safely and in a timely fashion. All items are shipped
via Federal Express. Shipping and handling are as follows
to anywhere in the continental United States (all rates
subject to change without notice):
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FedEx
Priority Overnight (next day by 10am) |
$90.00
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FedEx
Standard Overnight (next day by 4:30pm) |
$80.00 |
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FedEx
2Day (Two days by 7pm) |
$60.00 |
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FedEx
Express Saver (Three days by 7pm) |
$40.00 |
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FedEx
Ground Delivery (5-10 days by 8pm) |
$10.00
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Please allow 3-4 days for production prior to shipping.
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Shipment,
Delivery and Rush Orders
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To
check on the status of your delivery, or if you would like
to request rush production or delivery on an order, please
call our Customer Service Department at 210.823.0203.
International
Orders
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At
this time, Hang-a-ma-jigs ships only within the 48 contiguous
states.
Standard
Delivery
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Most
freight companies provide curbside or garage delivery only.
We have negotiated for our delivery agents to place your
item(s) just inside the main threshold of your home for
your convenience. Select companies, however, prefer to have
only their authorized carriers deliver their products. As
a result, some items can be delivered only to your door
or garage instead of to your threshold. We will make every
effort to notify you at the time of order placement what
type of delivery options are available to you for each item
of your order.
Damages
and Claims
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Hang-a-ma-jigs
takes great pride in carefully packing our creations to
ensure safe transport to your home. Although these items
were packaged with great care at the time of shipment, in
some instances transit-related damage may occur. It is imperative
that you thoroughly inspect your order when it arrives.
Take time to note any damage to your item and/or the packing
materials. Make these notes on the delivery receipt. DO
NOT sign the shipping documents without recording any and
all details of transit damage. For example: The box is crushed
on the top corner / punctured / wet; The product is scratched
/ dented / cracked, etc. Taking the time to inspect your
item(s) upon arrival will greatly assist us in helping you
later with your claim, if necessary.
Should you find after signing for your shipment that there
were hidden damages caused by the freight company, please
save all packing materials to assist us in filing your claim
with the freight company. It will be much more difficult
to prove mishandling of your order without the packaging
present.
If upon inspection you find that your merchandise is damaged,
you may choose to refuse the delivery. Damages must still
be reported to Hang-a-ma-jigs at the time of delivery by
calling us at 210.823.0203. Hang-a-ma-jigs will be unable
to assist you in repair or replacement of damaged merchandise
if it is not thoroughly inspected and documented as described
above.
Payments
and Returns
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We
accept Visa, MasterCard, Discover, American Express, American
Express Optima and Blue from American Express. Credit and
debit card processing is done through PayPal.
   
Hang-a-ma-jigs
must charge 7.25% sales tax on all merchandise purchased
in the State of Texas.
If
you are not completely satisfied with your Hang-a-ma-jigs
purchase, you may return the product within 14 days of the
receipt of the item. The product must be in perfect condition,
unused and resellable. We will issue a refund or exchange
upon approval of our Customer Service Department.
We will be glad to send you a replacement kit if there is
a defect such as missing panels or scratches.
To return an item, you may either call Customer Service
at 210.823.0203 or e-mail us at contact@hangamajigs.com
with the following information within 14 business days of
the receipt of your order:
- Order
Number
- Product
Number and/or Product Name
- Reason
for return
- Specify
one of the following: replacement, exchange, or refund.
Our
Customer Service Department will offer instructions on how
and where to send the returned item.
Please remember that all returned products must be in "like
new" condition with all packing materials, manuals,
and registration card(s), if applicable. We will issue a
full refund only if the item meets these criteria. All returns
will be inspected upon arrival to determine condition and,
upon approval, issued a refund for the full product cost.
Shipping costs are nonrefundable. If a returned product
is found to be in less than "like new" condition,
or is returned outside of the 10 business day window, we
will document reasons for declining the refund and return
the product to sender.
The customer is responsible for all shipping charges incurred
by a returned item. We can only refund shipping costs if
the return is a result of our error. For your protection,
please use UPS, FedEx, or insured Parcel Post for return
shipments.
Hang-a-ma-jigs
178 Long Meadow
Spring Branch, TX 78070
210.823.0203
Note:
Please allow at least 2-3 weeks from the time the item is
returned to process a refund.
Privacy
Policy and Security
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Hang-a-ma-jigs
has created this privacy policy in order to demonstrate
our firm commitment to your privacy. The following discloses
our information gathering and dissemination practices for
this website: Hang-a-ma-jigs.
Our site uses an order form for customers to request information,
products, and services. We collect visitor's contact information
(like their e-mail address) and financial information (like
their credit card numbers). Contact information from the
order form is used to send orders and information about
our company to our customers. The customer's contact information
is also used to get in touch with the visitor when necessary.
Financial information that is collected is used to bill
the user for products and services.
No
personal or financial information will be sold, transferred
or otherwise utilized for any purpose other than completing
your transaction.
This
site has security measures in place to protect the loss,
misuse and alteration of the information under our control.
Protecting your order information is a priority.
If
you have any questions about this privacy policy, the practices
of this site, or your dealings with this Web site, you can
contact:
Hang-a-ma-jigs
Business Policies
178 Long Meadow
Spring Branch, TX 78070 USA
210.823.0203
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